iPhone

How to Disable Call Forwarding on iPhone

Difficulty : EasyDuration : 2 minUpdated on by The WikiTheo team

Are your calls being automatically forwarded to another number and you don't know why? You can disable call forwarding on iPhone in a few seconds, either with a code or in Settings. Here are both methods, step by step.

Prefer a video? Watch the full tutorial below.

Disabling call forwarding on iPhone, step by step

  1. Dial the code ##002#

    iPhone phone keypad with the code ##002# dialed
    The code "##002#" cancels all call forwarding at once.

    Open the phone "keypad" and dial "##002#". This universal code cancels all call forwarding (voice, data, SMS) in one go.

  2. Place the call to confirm

    Message confirming that call forwarding was erased on iPhone
    "Erasure was successful": call forwarding is disabled.

    Tap the "Call" button. An "Erasure was successful" message confirms that call forwarding is disabled for all call types.

  3. Check in Settings › Phone

    iPhone Phone settings with the Call Forwarding option
    In Settings › Phone, the "Call Forwarding" switch should be grey.

    You can also go to "Settings" › "Apps" › "Phone" › "Call Forwarding" and check that the switch is "grey" (off).

Good to know

Call forwarding is now "disabled": your calls ring on your iPhone again. The code "##002#" works on most carriers, whatever the iPhone model.

Good to know

  • "##002#" cancels "all" forwarding; "##21#" only disables unconditional forwarding.
  • If forwarding persists, the setting may come from your "carrier": contact them.
  • To re-enable forwarding, use "Settings" › "Phone" › "Call Forwarding".

Frequently asked questions

What is the ##002# code for?
It cancels all types of call forwarding at once (unconditional, on busy, on no answer, and on unreachable), for all services.
Why does forwarding turn back on by itself?
Some plans enable forwarding to voicemail by default. If forwarding comes back without your action, check with your carrier.
Can I disable forwarding without the code?
Yes: go to Settings › Apps › Phone › Call Forwarding and turn off the switch.

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